Thread: Confused re:JackpotFactory Bonus requirements & Tournaments
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Old 28th August 2008, 08:41 PM
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gerilege gerilege is offline
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I get it. You probably got a cashback bonus of 7.5, and you did not fulfil the wr, and the winnings were used to top up this previous bonus partially. To avoid this situation you might want to play down your bonus to zero. However I believe you are right, and support should be able to resolve it for you considering you only had 0.26 left, and you obviously didn't want to abuse that promotion.
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