I really don't understand what they're trying to say....
As I see it, you played through the
WR to release the bonus, plain and simple. Even if the software is buggy and throws your money back in the bonus account, JPF should credit your cash account and adjust your bonus money (back to .26) accordingly.
Unless I'm missing something here, they're making you run through the
WR twice to claim the same bonus you already cleared.
It's not your fault the software is stupid