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Previously, you would have to contact support and the bonus would be credited
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I think 3Dice has one of the better bonus systems in place. I just saw it last night. You deposit and you get taken to another window where it says, you have a match play bonus available, and you can accept it or reject it..
I think all casinos need to go this route...the setup looks so simple, but I know it isn't...and the idea of opting in or out right there on the next page of a deposit is one of the best features for a player there is..I am one of those players that choose no bonus every time if allowed...and only take one only if forced ...
PS Welcome to the forum!