Quote:
Originally Posted by topoor
... Does it really have to get to the point were a multitude of players are defrauded before action is taken? ... Its suggests to me that you agree they have done wrong but only to me so lets see who else they rip off.
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Again, I must take exception with your (unfounded) assumptions. The way the PABs normally work is that I give the casino several chances over the course of a few weeks to do the right thing
in regards to a specific case. That's one case, such as your own, not multiple cases.
If at the end of that process they are still in breach of our basic expectations for casino conduct then I issue a Warning and begin the Rogue process on them.
So no, haste is not part of this process, simply because it can't be and maintain the success ratio that we try to achieve. The goal of the
PAB process is to get cases successfully resolved wherever possible -- that usually means getting players paid what they are owed-- not to issue as many Warnings and Rogue listings as possible.