I had the same issues with lasseters. Didnt know on your first withdraw it has to be over 100 and in means of a check from them and that also is a 30 fee.
So i had deposited 50 to get 70 then back. I havent made a deposit since as it just rubbed me the wrong way. What method of withdraw did you use.
And why in the world does the casinos not have this on their web site in
faq
and then they wouldnt have all these issues.