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This practice isn't limited to online casinos it would seem- there is a long article in the Independant today about the scandal of restaurant workers and so on not getting their fair of the 'service charge' applied to your bill. There are even some examples whereby they get nothing!
If I'm tipping someone for their service to me, it's only right that they benefit entirely, not some restaurant owner/ casino owner looking to stretch their already considerable income (certainly compared to the croupier/ waiter.)
It's is a sorry situation indeed.
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