Thread: Casino Complaint Betfair Casino problem
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Old 12th July 2008, 03:30 AM
Roar Roar is offline
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Originally Posted by betfair cs
The winnings of your slots game that have not been awarded to you have been a result of a faulty glitch within the game.


Here we go again, the "technical glitch" (aka the English Harbor defense) is trotted out yet again.

And yet again the complainant is told in the first instance, repeatedly and emphatically, that he/she is wrong and to go away. Standard online Casino fare.

Reading the OP's problems I just kept nodding my head:

No play history
Technical glitch
CSR in denial
Inadequate compensation
Nothing to be be done for similarly affected players
Matter NOT resolved

All this from Betfair, which up until they commissioned an online casino, behaved with impeccable credentials, and championed the cause for transparency and integrity with respect to online gaming transactions.

Look at them now.

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