Thread: Bonus Complaint Ladbrokes Bonus: Currency Dispute
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Old 5th July 2008, 02:47 PM
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Quote:
Originally Posted by tomtom View Post
If you go to the cashier to transfer funds from sports to casino you'll see how many units of your currency you'll need to have 1 chip in the casino.

For USD, I think 1 credit is $1, for AUD it's $AUD2 required to purchase 1 chip , etc.
So 40 casino chips is $40 if you play in USD. I think Ladbrokes is right.
This would depend upon the currency selected for the casino account.
Mine is in UK Pounds, and this makes it easy for me as I deposit in UK Pounds, and all the offers are made in UK Pounds. If the offer states the rules in terms of casino chips, then they are right when crediting $40 for an offer of "40 chips", however, if they say "deposit £xx or currency equivalent", then for a casino account in $ they should credit 80 chips, and require twice the deposit and wagering to qualify.
It would be far better to have ALL casino offers in terms of "chips", and forget about currency altogether. The banking screen will deal with the conversion, and painlessly if the player can specify the transfer in terms of "casino chips" when depositing, with the appropriate amount being calculated and moved out of the sports wallet to cover the requested "casino chips".
There would be more chance of their CS understanding the system as well
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