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Thanks a lot for the above comments. I'm glad that someone else can see what I'm seeing, it's now just the case of getting Casino Club to recognise this.
The irony of it is, had they closed my account and refunded the money as promised (and from what I've read, closing an account and refunding a deposit is the usual approach for casinos who catch someone using a bot) then all of this would have gone away. But oddly enough, I don't feel like being 'warmly welcomed' back to a casino after being branded a cheat and a liar, with of course all my balance vanishing. All webdollar shows is my deposit going in, but no sign of a withdrawal, so I cannot think they have refunded me. More to the point, if they reopened my account, then there was no need to.
I agree that being a lawyer probably does help me in that I know exactly what they can and can't do, and how to deal with it, but this has got petty to say the least. I'm hardly going to take them to court over £100, but what gets me is their 'proof' that I used a bot. Their argument is justified by me playing for 'five hours' - apparently - and only betting one Euro. In all that time, I made 50 Euro. But in ten seconds I could have placed £100 on a single hand and doubled my money. So they can't say I was ripping them off in consistently beating the house or anything.
The simple fact is they have no proof, and they've made things worse for themselves by removing the lock on my account. As you rightly pointed, I would be quite happy to show them the strategy card mailed to me by Ladbrokes, and they could see that EVERY one of my hands reflects what this card says to do.
While the manager I've been speaking to has been helpful, I've never known of a casino to quote from its own t and c's and try to change the meaning. A section about the use of bots was quoted, which said where they suspect bot use they will close accounts and refund deposits, but keep all winnings. They tried to twist this by saying all funds will be seized. Interesting to say the least.
Hopefully they will soon realise what they've done and we can come to an amicable agreement. Always thought Casino Club was held in high regard.
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