Quote:
Originally Posted by anniemac
I have actually received free chip offers in the mail from the casinos and when I tried to redeem been told "are you sure this is from us?" Well, duh, I can read and it came on your stationary, with your promotions host's signature.
I usually just toss in trash. Too much a pain in the A## to try and collect.
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It would be worth trying to establish whether this is spam, or indeed some kind of bait & switch by the casino sending the offers and then denying it was anything to do with them.
Naming the casino group would help other players to spend their time more fruitfully by not bothering to attempt to claim these offers in the first place, and instead playing at a casino that offers a better service.
Another explanation is that a rogue employee has had access to the player records, and also the proper stationery, but is sending these out without proper authorisaton, and/or properly recording the players who have been made the offers. This would be a clear breach of the security with which we expect our personal data to be handled by the casinos. If this comes from a "spammer", then they have to have access in some way to the player database in order to fool players so well into believing the offers come from the casino, including infringement of the copyrighted material of the casino in presenting the mailers on "official" stationery.