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Old 4th July 2008, 08:23 AM
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brianzz brianzz is offline
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Casino Rewards inept customer service

I emailed casino rewards about one of their affiliates that constantly spams me.. check out the reply

My email:
Quote:
Please have your affiliate using this tag to stop sending unwanted spam emails.

<affiliate link snipped>

He uses the list ID of bonusman which I never signed up for

Thank you for your consideration.
The reply:
Quote:
Hello Brian,

Thank you for contacting the CR Helpdesk. Your email is important to us, however we need more information before we can assist with your enquiry.

Please ensure that you have provided us with the following information:

Your casino account number.
Your full name.
Your date of birth.
Your full home address (including the post code).
Detailed information regarding the nature of your query - including any error messages you are receiving.
Once we have received this information we will be able to locate your account information and accurately respond to your query. Please keep in mind that we need all of the above information for both the security of your information and to ensure we can provide a complete and accurate resolution to your query.

Kind Regards,

David

CR Helpdesk
Why would they need all that information to process a spam complaint? Can't support just deal with an issue without having the email jump through flaming hoops? If they were that concerned about it they would manually look me up using my email addres..

Bunch of morons.
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