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The initial email with the manager made it clear my money wouldn't be refunded. They copied some terms and conditions about using a bot, and then tried to elaborate on them to change the meaning. All the cashier shows is that on such and such date 100 Euro was deposited, now it's vanished with no record of it being taken.
I understand about the low wager - but my reasons are (like I said in the email to them) I was trying out this strategy card, and if it didn't work I would be seriously out of pocket. if say I bet 10 Euro hands. And who's to say even if I did, and made a profit, I would have been banned. Probably not if I lost though.
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