Thread: THIS BONUS ISSUE TAKES THE CAKE
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Old 3rd July 2008, 11:43 AM
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Thumbs up ISSUE RESOLVED-FAITH RESTORED
Quote:
Originally Posted by Casinomeister View Post
Is this an email directly from the casino, or was it a spam mail? That might be the problem. An affiliate with his head up his ass can send you any offer he pleases while you are under the impression that it comes directly from the casino itself.

Could you please post the full headers of the email. Thanks!
My faith restored, bonus deposited to my account. I didn't want to identify the Casino Group until they had a chance to "make good", that is why header not posted. These problems give players a headache! Not to mention the time and effort it takes to resolve the issue.

They said it was a computer "glich".

All in all, they ended up doing the right thing. So I am pleased.
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