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Old 3rd July 2008, 03:08 AM
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footdr footdr is offline
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Thumbs down THIS BONUS ISSUE TAKES THE CAKE

Casino(will identify if issue not resolved, but accredited here and microgaming)
I recieved an email from "vipsupport" stating that I had won $100 in one of there promotions and it was deposited into my account. Recieved this morning.

Went to login in and new games update took 20 minutes to download before casino initialized. NO bonus there. So called support, they had no information said"send a copy of email", sent it immediately. Phoned later and they said"we have forwarded to management may take 48hours for them to respond as to whether or not I am "eligible for the bonus".

Eligible? this is one of the ongoing promos that you can win credits, they said I won and money deposited in my account, now they have to check?

What the heck! This one takes the cake. A few days ago they screwed me around on a bonus that was less than $10.00, now this.

GET REAL
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