Quote:
Originally Posted by footdr
Woody50 you are correct and then after losing Way to much over past several years they argue over owing me 15% bonus on a $50.00 deposit.
And........ most don't even have weekly deposit bonuses for VIPs.
I am king level at Grandprive and have to phone to get promotions or I won't get the offer.
I am playing less because it takes too long to get paid and once paid to ewallet account takes another 5 days to reach me.
They could easily be doing eft/ach payments because those are not even regulated under new law. Instead, wire transfers which take longer and are more scrutinized by the Banks.
Once law changed they stopped rewarding players but still take the money.
I truly am fed-up, can't buy a decent win anywhere.
Usually changing to flash for awhile helps, even flash not paying off(I think their flash software does not keep your win loss information like the download software does)just my guess.
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It would be interesting to know the reasons for not giving the bonus on the $50. Was this a breach of the rules?
Often, there is a minimum deposit needed to qualify for these JF bonuses, sometimes $50, but also can be $100. A few of the promotions specify min deposits of $200 or $250. There is also a min wager specified.
Recently, they added a rule that required some play to take place during the lead up to a delayed bonus. Often this is of the form "15% on all deposits this weekend, credited Monday". Previously, you could simply deposit and get the bonus, but now there is a min playthrough, I have seen $50 specified, or the system will not recognise your deposit for bonus purposes.
Some promotions also specify that a withdrawal made before a delayed bonus is credited results in the loss of the bonus. This was the case with the "Forever Gold" VIP promotion last month.
A lost deposit should not be disqualified, and if $50 is indeed eligible, CS should add the bonus, and not hide behind "rules" just because the system has failed to work properly (not uncommon with JF).