Thread: Casino Complaint Bodog is after me - please help!
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Old 28th June 2008, 06:49 AM
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HOW TO HANDLE CHARGEBACK PROBLEMS

If the poster disputed with their credit card company, the company "charges back the transactions" at which time the "merchant" can respond by providing the required documentation of the transactions. If they fail to do so, the charge is "permanently" removed and the cardholder has no obligation to pay the charge to the credit card company.

However, the merchant can attempt to collect it directly.

How to deal with this: Call you credit card company and advise the merchant is going to report you to credit bureau, then call merchant, in this case Bodog and tell them that your Bank(Credit Card Issuer)has requested documentation including what the charge was for.

I guarantee you that Bodog will not be able to provide documentation that they submitted the charge as a gambling transaction.

If, and I don't think Bodog is a member of either U.S. credit bureau, the charge is actually shown on your credit report. Submit a copy of your credit card statement showing the chargeback along with your communication to the merchant, Bodog.

The Credit Bureau's cannot report NON-Credit related gambling debts. Once the charge is "Chargedback" it is no longer owed to a U.S. Financial Institution
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