Apologies - Praytech you must have been posting while i was posting on the matter and i did not speak to my CRM guys re this before posting.
Zuga I dont think its a waste of time - i think it is necessary for all Casinos to be as transparent as possible and where there are areas of doubt and unceretainty this forum allows people to ask questions that can be answered
By the way Bryan - congratulations on your 10th Anniversary -
Saying that - i want to advise all that there will be a new person taking over my responsibilities on this board as from today .
I will be back on the board in my personal capacity but this partricular complaint has highlighted the fact that it should not be myself dealing with players but rather people who are dedicated to Player Support within the orginization .
Have a great day guys and speak to you all soon
Regards
Greg