Quote:
Originally Posted by GrandAcesGeisha
I really think that whenever somebody has a loosing streak online and then goes to a forum to complain there really is no winner at all. The Casino invariably tries to defend itself and the player and other players jump all over the Casino for various things.
Praytech with regards to your posts i can understand you feeling sore and do feel sympathy for you in regards to your loss. I must tell you though and i am sure that you do know that spending a lot of money at a Casino is no guarantee of winning anything .
Saying that i will get my CRM team to take a look at your account and the payout percentages .
As for being rigged or a rogue i think that you need to review the matter in a calmer light
King Solomons has been around for 10 years and no rogue Casino would last that long .
Also it is on the same software platform as Casino TRRRRRR - i cant get that out  and the software company that it licenses its software from is a PLC and as they actually manage and run the RNG we are not able to influence game play in any way .
I will be very happy to take a look at your game play as stated and if you can PM me your username myself and my CRM team can take an in depth look at the matter.
I look forward to hearing from you
Regards
Greg |
Absolutely... I make my biggest point based on the total wagered... it does not take a rocket scientist to work out that if I spend $x, and wager $y dollars, at an average of $z per spin, the payout ratio can be determined by that end result.
If you look at what I have wagered for the same deposit amounts, King Solomons is WAAAAY behind the others! it's not just a minor discrepancy, it's actually quite significant. $8k + $5k in bonuses = $13,000 and couple that with the total wagered of only $180k, one can see straight away that the total amount wagered should have been significantly higher.... the amount wagered is directly proportional to the amounts won. If for example I was winning, then I would be able to wager a lot more than I did. The sheer fact that the wagered amount was much lower than it should have been indicates that either a) the total wagered is inaccurate or b) the total wagered is accurate, therefore the payout ratio cannot be accurate.
Besides, all of that is moot, as I was already informed by chat staff that the payout percentage was lower. Then Lyndon suggests that it is set at 97%, therefore if it was 97% firm, then $13,000 divided by the return to player (which means the casino only takes 3%) should mean that the total amount wagered would be $433,333 on $13,000 spent.
As I have said previously, you produce the exact payout ratio as evidence, and we can discuss it, but until you do, my deposits, low wagered amount, no wins, and overall bad experience remains relevant.
I will supply you my details by pm. I will point out that I had asked for $1,000 of my deposits back because of the poor payout ratio.