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I haven't really heard much about rival, but all of the affiliates I still communicate with, say that Bellerock requires notarized identification from literally everyone who withdraws from them, and many of them have dropped promoting Bellerock altogether because they are tired of having to apologize to people who are waiting several weeks for them to approve documents, and frequently rejecting even those who take the time to go get them notarized.
Doesn't really surprise me though, we've seen Microgamings go generally downhill with a few stellar and consistent exceptions (32red, etc) and Bellerock/Trident (who is Carmen Media owned) have had a number of issues on here as of late.
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