Quote:
Originally Posted by vinylweatherman
The big problem is telling what is spam, and what really does come from the casino promotional department. I get MiniVegas mailers, but they always quote my account number when offering the personalised and weekend offers - this proves they are from the casino, and the unsubscribe process should work as intended. The general newsletters do not necessarily contain account numbers, but these are generally less frequent, and relate to new game releases.
Spam tries to personalise Emails by stripping your "name" from your Email address rather than calling you "Dear Player/Customer". If it gets it right, you can be fooled, however, have an Email like my public one (vinylweatherman), and you will be "personally" addressed as something like "Dear Vinyl Weatherman", and this makes it easy to know where to file it
If it turns out to be mailings from the casino group, and not spam, then they have let the side down by not honouring your requests to unsubscribe, and an explanation from the rep would be helpful in order to dispel potential negative impressions.
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Well it has always my casinonumber in it. So, its not a something else mail. Means...further on - they ARE from the casinogroup - further on - they don`t give a s*** about the customers. I can understand when the unsub.tool didn`t work for a day or two - no problem about that - BUT I really believe that it is just a reminder that this mailaddress is active.
In other words this is a FRAUDRING. So, the whole VEGASGROUP won`t see an nickel from me. If I would behave like this, in this manner - they would lock my account - on every member of their group....