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Remember that little I agree button that you said yes to when you installed the software? Most casino's have a clause in their terms and conditions that advise you that you may be asked or you will be asked to provide documentation when you are cashing out. If the particular casino that you installed did have this clause in their T&C's................ you are arguing a mute point. Essentially if you agree to use the software you are agreeing to certain terms and conditions and if you don't agree, then don't play there. It's really pretty simple.
It is our (us the players) responsibility to read the T&C's and if we can't/don't want to abide by them, then we need to take our business elsewhere.


Here is an example of what you agree to at one of the Rival's website and it's probably pretty standard across the board, be it Rival, MG, RTG.

"PRIZES & WINNINGS

The casino reserves the right to request documentation for the purpose of identity verification prior to granting any deposits with or withdrawals from the player's casino account."

Another example from 3Dice. "Before any winnings are paid out, 3DICE.COM reserves the right to require the user to provide information or documentation as to verify the user’s identity."


Just to be clear......I am in no way saying that this clause should be used to delay payments for no good reasons or to cheat someone out of their winnings, but online casino's are a business and they do have to protect themselves. Can you walk into a bank and cash a check if you have no account there and no ID? I don't think so! Why would you expect a online business to be any different?

Originally Posted by catrina m

I think that anything you will have to provide to the casino should be asked for prior to depositing.

It should be very clear to play here you must be able to provide these documents. It should be stated as rule number 1, and not hidden in the small print in the back page of the terms.

The websites of these casinos haven't changed in years, and rule munber 1 is usually we can change the rules to suit us at any time.

One casino or group needs to step up and establish the best damn payouts to go along with no surprises and corner this multi billion dollar market.

There are enough people in the world gambling for a non greedy group to have the players endorse them by the positive feedback of winning nice withdrawals and reporting that they were paid extremely fast because all the delay tactics on withdrawals are cleared up prior to playing.

I would rush my notarized documents in to a casino where the reports of winning were circulating. And know that my withdrawal was a next day occurance.

The only one close is inetbet but the slots have everyone crying instead of proclaiming.

loosen those slots inetbet and I will play with you for the rest of my internet gambling days.

Originally Posted by pacers31

This again, here we go! There are only a couple of legit reasons for any online or land based casino to ask for any form of ID period. 1) Verify a players age, 2) for tax purposes.Phone bills, etc are all BS. When I cash in at a land based casino they don't make me get a phone bill or notarize my DL, why should the online version ask. I'm with Catrina, ask upfront before I deposit or don't ask at all. I would think that the casinos would want to do this to avoid the terrible PR that they get over issues like this. As I've pointed out in posts before, there is no way that my DL or phone bill in anyway proves a thing. Sure the name may match, but the picture doesn't help the casino ID me in anyway. If I am truly a fraudster, and I have stolen someones ID and obtained a DL in their name, the casino would be none the wiser. The rule should be, if you take my deposit without any ID request, give me my withdrawl without any ID request. It couldn't be any simpler or fairer than that.