This thought just occured to me when I read Chuchu59's post.
I'm going to venture a guess that one reason notarized documents are not required in the normal course of events is because it is not cost effective to request them from every player. Afterall.....what percentage of players actually cash out??
And.....I would suppose that the normal documents requested all match up and are everything that they need in 9 out of 10 cases at least. It would be good if a industry professional would comment on the points I brought up pertaining to percentage of actual attempted fraud cases. This might address some of the concerns that players are bringing up because we normally aren't aware of fraud issues......well unless of course you one of the fraudsters.
Quote:
Originally Posted by chuchu59
John,
I understand that Rival is taking a lot of flak these days, some even from me. Specific casinos/group of casinos have been treated alike be they from RTG, MG or Playtech in the past.
On this issue, players get suspicious when asked for these notarized docs just when they are cashing out. It would have been better were it a standard procedure for ALL players within 2 weeks of opening their account/first deposits. If they did not comply then, they cannot argue that this is required when they make a cashout. Since this applies to everybody, there will also be no cries from them accusing the casino of having 'singled' them out.
I doubt whether any of us have a grudge against Rival in general but there do seem to be a host of problems with them recently ie the current one being with Simon Says in another thread. |