Quote:
Originally Posted by GrandAcesGeisha
If that is the case then i am in total agreement with you Gary .
I will be taking up this issue with the marketing guys . I asked them what they used to make these offers and they told me old fun player databases that we are looking to convert .
I doubt that they would use an Affiliate database as that would be opening up a can of worms with myself and affiliates. I am in a very forunate position up until recently i reported directly to the CEO . This has changed with the expansion and growth of Windows Casino and we now have a CEO on the Casino side of the business . I would not tolerate mailing affiliates with Casino offers .
I will get back to you via PM re this
As for the other issues that were highlighted - there are reasons why King Solomons has been on 4 platforms over 10 years and i dont think that i need to discuss them . I am sure that this will be the final move . We dont actually like doing this believe it or not .
Vinyl in response to your posts -
People are more than entitled to their own opinions but until they actually own and run and take responsibility for a Casino and its staff and its players than it really is just another opinion.
I have been lucky enough to have been with King Solomons for the majority of its 10 years and i know how well they treat players .
That is why they have been around for 10 years . Every operation has its issues from time to time and KS is no different . We have never welched on a player and have always paid what is due to them .
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This is not the whole story. I was not "migrated" to Windows casino from any other prior platform. I had NEVER even played a fun account at Windows. It was indeed a marketing ploy, but must have used info from my accounts at King Solomon and the other defunct
RTG sister to "migrate" me to Windows. It was never made clear that I had an existing account migrated to Windows from elsewhere, so I assumed it was a completely new account.
It is fortunately only a MINORITY of casinos that have different terms for UK players that are worse than for others, and if we were so "canny" why on earth would marketing see fit to entice us with the very bonuses that we are supposed to be "abusing".
The terms at Windows are not simply tightened up for UK players, they are a complete joke, 50x WR of DEPOSIT and bonus, on slots only, and even when the bonus levels are as low as 10%. I assume the slots are as random as elsewhere, and I can't see how even the canny Brits can outsmart the SLOTS - other games are a different matter, but these are excluded anyway, so "canniness" is irrelevant.
The problem with marketing opening an account as a form of offer is that if the player ignores, or does not receive, the offer, they have a dormant account they would be unaware of. If later they open their own account, they could indeed trip up on multiple account rules.
As a player, I will play where the offers are best, so where one casino has terms far harsher than it's peers, I will not bother with it, or will only play for a short while. When I played Windows, I thought the terms were harsher to protect the sign-up bonus, and indeed the majority of casinos do this, but to continue the same level of harshness for a regular player is not an attractive offer.
If any country was "canny", it would be the Americans, as they have gambled online far more, and for longer, than any other country, yet I never saw casinos having harsher terms for US players until UIGEA forced many out of the market altogether.