Quote:
Originally Posted by thisisvegas
Online casinos are becoming more accountable especially in the jurisdictions where they have gaming licenses. Asking for documents is important for numerous reasons, such as fraud and possibly underage gambling. More important it is easier for people to try to play under someone else's identity and even worse is identity theft. Stuff like this occurs more than you think and if we never had this policy to request documents I am sure we would have seen shadier activity. Once again if you don't like these policies then don't play. I don't get why players have to try to trample on Rival casinos as if they exposed a big flaw, I don't see other managers on here fielding these questions when they have different software but the exact same policies.
John
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John,
I understand that Rival is taking a lot of flak these days, some even from me. Specific casinos/group of casinos have been treated alike be they from
RTG, MG or Playtech in the past.
On this issue, players get suspicious when asked for these notarized docs just when they are cashing out. It would have been better were it a standard procedure for ALL players within 2 weeks of opening their account/first deposits. If they did not comply then, they cannot argue that this is required when they make a cashout. Since this applies to everybody, there will also be no cries from them accusing the casino of having 'singled' them out.
I doubt whether any of us have a grudge against Rival in general but there do seem to be a host of problems with them recently ie the current one being with Simon Says in another thread.