Hi all!
Made a small cashout from Simon Says Casino (Rival, Pantasia Group) to my Neteller on Monday.
I had it flushed so there was no reversal period.
Their website says they aim to process them in two business days and I had some small VIP level which they promoted with faster payouts.
Today I received this email when asking about my withdrawal status.
Knowing people have been paid in hours rather than days, makes me kinda worried.
Quote:
Dear xxx xxx,
Thank you for contacting us.
We would like to inform you that your withdrawal should be finalized by sometime early next week.
If you have any further questions, please don't hesitate to contact us again.
Have a nice day.
Sincerely,
Simon Says Customer Service
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So, unless you who play there want to wait over a week for Neteller cashouts, wouldn't play there. Don't know if this is an issue with all Rival casinos again or just Pantasia Group.