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Seems Click2Pay are just as inept as they were 3 years ago when I finally lost my patience with them.
Their transaction list is hard to follow, and has to be analysed in conjunction with the records of the casino(s) played, and the source of the funds.
They started charging me extra without warning for using a Credit card as my source, and then tried to blame my card company, who were innocent.
They refused to update their website for some while, and even now only mention the POSSIBILITY of extra fees, but still try to pass the blame onto the card companies.
BS - this is how Click2Pay pulled this stunt. I have a UK POUND account at Click2Pay, and depisited to casinos where I had accounts in UK Pounds. They billed my credit card in UK pounds, and the amounts matched, all was fine.
Suddenly, and without warning, I got a credit card bill where I found that they had started to bill my card in US DOLLARS, yet my Click2Pay account was STILL in UK Pounds, and the funds were shown on my Click2Pay statement as both arriving, and leaving, in UK Pounds. The "fees" resulted from TWO sets of completely unnecessary currency exchanges from Click2Pay, and a THIRD through my card company. This resulted in me being charged THREE TIMES for completely unneccessary exchanges between the UK Pound and the US Dollar. THEY then tried to blame my CARD COMPANY for the whole affair, which was BS, since it was Click2Pay that sent the request as US Dollars, not anything to do with my card company.
This was rogue behaviour in the extreme, and was later followed by the manner in which they treated US "customers" with the passing of UIGEA.
It seems they are still at it, as the occasional complaints here show. They are BELOW even Neteller in my estimation.
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