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Got the same problem with Vegas24. The whole (!) year they delayed my cahout, giving me the excuses and promises… until they suddenly informed me that I have to double the WR I already did. When I asked: “where it’s shown such a statement in you T&C?” Chat support politely answered: “Thanx for chatting. Good bye.” Right on! After a lot of talking during the several months we resolved the problem…. But I’m still waiting for my cashout for several months already. Daniel doesn’t asnwer any e-mails. Probably, will have to start calling them on the phone.
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