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I believe we are deviating from the original topic here. Unfortunately, I cannot provide you with “a link that states that a player HAS to wager nX their deposit in order to withdrawal, even if they don't get a bonus?” because such thing does not exist at Winward. As I told you before, every player that makes a deposit will always receive a bonus.
I don’t want you to get me wrong but at Wiwnard we follow a specific hierarchy when it comes to problem solving, that is why first the issue goes to support, then to a supervisor and finally to a manager. We DO appreciate your comments and concerns and we DO take them into account to improve our service.
-Monica-
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