Quote:
Originally Posted by RGiants-Mo
Hi guys! I know this has caused quite of a fuss but this rule has been on effect for quite a while now. In spite of some of you consider it unfair, some other people believe it is reasonable and continue playing with us. It is impossible for us to please everybody but we do our best to “spoil” our customers whenever we can do so...
As per Max suggestion I am providing you with an email address: support@winwardcasino.com However, they might give you the same answer I gave you since they will speak to the same people I spoke to. If you prefer you can always contact me and I will try to find a prompt solution to your issue.
-Monica-  |
Sorry, but I must be frank here.
You're not spoiling your customers by making them take bonuses even if they ask not to get one, nor by making them wager their
own money 24x even without a bonus. If this was common practice among all online casinos, gambling online would be doomed.
You misinterpreted Max's intentions for the email address. It was so players could let you guys know that this rule needs to be changed, and not simply to try and get another answer to the same question.
side note: Are there restricted games as well if a player doesn't take a bonus?
