Quote:
Originally Posted by maxd
Monica, I think players should have a specific email address they can write to to protest this ... ahem, unusual policy.
Just to recap: players are bound by Winwards 30x playthrough requirement the instant they deposit money to the casino, irrespective of any and all bonus offers.
Can you provide us with that email address?
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Hi guys! I know this has caused quite of a fuss but this rule has been on effect for quite a while now. In spite of some of you consider it unfair, some other people believe it is reasonable and continue playing with us. It is impossible for us to please everybody but we do our best to “spoil” our customers whenever we can do so...
As per Max suggestion I am providing you with an email address:
support@winwardcasino.com However, they might give you the same answer I gave you since they will speak to the same people I spoke to. If you prefer you can always contact me and I will try to find a prompt solution to your issue.
-Monica-
