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Old 22nd March 2008, 09:56 PM
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bet365 bonus complain

Warren EB: Yes, How may I help you?
ric: for example a player deposit 100 and get 100 bonus
ric: he goes to play roulette
ric: he doesn't bet more than 100
ric: do you think his winning be void if he reaches wagering requirement by playing slots.

Warren EB: Thank you for waiting. I'll be with you as soon as possible.
Warren EB: Depending on the style of play and if bonus funds have been used the Casino will review the account and will remove funds in accordance to the terms and conditions.
ric: show me the Ts&Cs
ric: I read the opening bonus terms
ric: more than once
Warren EB: You can view the terms and conditions of the opening offer at the link provided http://casino.bet365.com/?ContentPat...2fOpeningBonus
Warren EB: Is there anything else I can help you with today?
ric: you didn't answer my question
Warren EB: What is your question ?
ric: ric: for example a player deposit 100 and get 100 bonus ric: he goes to play roulette ric: he doesn't bet more than 100 ric: do you think his winning be void if he reaches wagering requirement by playing slots.
ric: 8. All wagers made in the Casino will use a players deposited money before the bonus balance.
ric: 10. ...... Any use of bonus funds to wager on any variation of Blackjack Surrender, Blackjack Switch, Pontoon, Baccarat, Craps, Roulette, Sic Bo, Pai Gow Poker, Video Poker Double Up and Wild Viking is not permitted and will result in the loss of any bonus and winnings attributable to their bonus.

ric: do you think this player use any bonus?
Warren EB: As advised previously and account review is at the discretion of the casino and will be adjusted in accordance with the terms and conditions.
Warren EB: sorry * Any account review is at the discretion of the casino.

ric: come on...
Warren EB: Is there anything else I can help you with today?
ric: no

This explanation from Warren doesn't satisfy me at all.
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