Thread: Taking a break too!
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Old 15th March 2008, 06:06 AM
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I did say before we did but it's only for VIP players. When I did say that before I got in trouble and CSRs got a lot more requests. A few reasons why we don't do it for everyone is higher payment processing fees and the standard reason is for players that do make reversals often enough. We might change this within a year, we hiring more CSR staff and I would really like to see these payment processor fees drop. I have done this for a few players but I am not at the computer 24 hours a day yet. On a side note I have been upgrading more accounts to VIP status and I am a little more generous on the criteria. I don't have that set in stone but I am always looking at player accounts all the time.

John
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