Quote:
Originally Posted by Casinomeister
Hi Aodat,
I'd like to know why you are claiming that the casino had sent your ID etc to Toogle Card? I think what happened here is that while the cash out was in transition, Toogle Card "decertified" and closed your account. I do not believe there was any passing of your personal info except what was needed to make the transaction. They have told you this in an email btw.
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Thanks for your feedback Meister.
I would just like to point out a few things on my post.
1. There was NO CASHOUT on my account at all. It was done on random.
2. Decertified? They sent my information to Toggle Card to get it certified. That's what they say initially. But then after that the manager, Tom said he made a mistake and it was just my information which is sent and not the entire documents and etc.
3. I said that I made about 2k deposits which in fact it is around 1k+ only (just to clarify).
4. I do apologize to ClubWorld for stating this out in the open but when this post was made, nobody cared about my situation and nobody was really interested until I PM Tom to clarify. If I didn't do so, nobody would have cared and it would just be like another normal day.
Email was sent to me some time after my initial post (thread starter) was made, not before the post was made. Again, yes the email did state that only information that was necessary was sent to ToggleCard but how certain are you that it was the only information sent to them?
I'm not trying to say that I'm right or something, in fact if I did make an error somewhere or if I did say something which is wrong towards ClubWorld, I would like to first say that I am truely sorry for my mistake. I'll rectify it if or when pointed out and I'll even make a public apology to them if really needed.