[aodat2]

OK, all settled and they have finally decided to reinstate my account.

Time to put the entire story into context.

I deposited into ClubWorld via ToggleCard a few weeks ago, played over there and some money there. Deposited more via ToggleCard. Then played on (trying to get the stupid Random Bonus). Anyways, after some time playing, they send me a message via the software to call them or get on live chat. I did as they told me and after the call, I noticed that they have locked my account asking me to provide my ID's and etc.

I immediately did that without any hesitation. Sent in everything within 24 hours of being asked to do that and they even sent me a confirmation that they have received everything.

3 days later and my account was still locked, I got on Live Chat and asked what's going on. They told me that they passed my stuff and information to ToggleCard to get it verified or something. I was so totally stunned that they passed my documents to ToggleCard without me even knowing.

Another 3 days later, after me sending in about 20 emails asking them what's going on, Tom (the rep here and also the Manager at ClubWorld) told me that ToggleCard didn't want to certify my account because of high risk. What's new... I come from Malaysia for god's sake. The country is HIGH RISK for any e-commerce transactions. Everyone knows that!!!

Anyway, my account is now back to normal except that ClubWorld too feels that I am high risk and now only allows me to deposit via Neteller (which is NOT available in Malaysia). Even after about 2k worth of deposits via my credit card months ago and everything went totally smoothly, they dare to tell me that until I establish a record of deposits with them, they will reconsider allowing me to deposit via Credit Card again.

So all in all, I would like to congratulate Club World Casinos for going into my List Of Casinos which I should not play at.

Just to answer Spearmaster's question, I am 100% SURE as I have the chat logs and everything that says it.

Here's a partial chatlog. I've changed all the names in there.
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ME:
the last time I was here, about 1 hour ago, Roger told me that the security dept people are going to give me a reply on my docs within 10 minutes... it's been 1 hour and still nothing

CS PERSON:
ok bare with me ill check now

ME:
ok

CS PERSON:
ok i have just had a word with the department for you we have passed all this information onto toggle card so we are waiting on them now... but we would be very happy if you could be patient on this matter
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