|
I had to 'delurk' to share my experiences here.
As with everybody else they voided all my play and locked my account.
However when I asked why they stated that I needed to provide identity documentation. I'm fairly security conscious and dislike sending ID documents via email at the best of times but it didn't seem like I had a choice.
So I sent the documents and then got a reply that there had been problems with the promotion. I asked why they wanted the documents and never received any kind of apology or explanation.
Since then all mails have been met with complete silence.
BTW - It took over 1 week for them to unlock my account. I'm just glad that I didn't have an urgent need to get at my funds.
|