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Old 6th March 2008, 05:32 AM
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This poster has now been paid....but I believe it should be noted for the future that it took time, stress and putting TridX under the spotlight at Casinomeister to achieve that.

FTR, TridX spokesman Dan Saroon contacted me and the reasons for the various shortcomings do not appear to me to be skin related, but network associated. Saroon said the payout problems were caused by a change in processor; the ignored emails were a lack of efficiency at Support; the software upgrade has been delayed by TridX and the tournament was cancelled - but the 15 players who had registered got their deposits back.

Not what you would call a stellar performance, really.

From the TridX website: "Want to own an online poker room? We can set you up with your own poker website, sometimes, in as little as seven working days. You acquire a license to the software, back office management, Integrated merchant accounts, and we provide all support functions, 24/7.

I think it is also interesting that, having accused me of posting incorrect TridX contact information at Post#2 (which came from their own website) someone has now changed the info on the website by deleting the French contact number!
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