[winbig]

Isn't it possible that they're required by law/regulated to provide identification documents as requested by the ewallet/bank/whatever? I'm sure they're regulated, and can't make up the rules as they go...and could probably get in trouble themselves by not sending the requested information.

Think of it as if a law enforcement agency were to contact them with a warrant, asking for any and all information they have about you. If they didn't comply, they would definitely be in hot water. I was reading somewhere about this same situation regarding Google. They specifically state that if they are contacted by LE for your records, then they will immediately comply - and are not required to even contact you letting you know that these documents were requested.

At least in this case, they let you know, and didn't keep you in the dark about it. They could have simply not told you and you would have never known.