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I emailed Dan at Tridx twice over the past 3 weeks with no reply. When I has an issue before he was good about responding to me and helping correct things, but it seems he has left the building too. Please let me know if he actually replies to you. I have also emailed pokeravenueusa support and cashier probably 10 times over the last 3 weeks asking what is going on and why I cannot withdraw, but no replies. I was able to talk to the cashier via live chat a month ago and ask about things, he said my withdraw was rejected in error and would be processed that week. Again, he lied and it was rejected like the other ones. I have not been able to contact them since.
I know their Live Help used to at least be attentive, when you had a question they were there to answer and at least fake like they were going to help. At least they responded. Now they don't even respond, and have not for over 3 weeks now. I do think they have 1 employee though, his job is to change the away message on the Live Help from "We are busy with other customers, please email support with any questions" to "We will be back in one hour" to "Support desk is currently closed, we will return tomorrow." They closed yesterday at 2PM.
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