[1819]

so i deposit at pantasia and accept the sign up bonus. casino plays real smooth. slots very loose today. met cashout requirements easy. contact live support to confirm (as i always do) and to have a confirmation email sent stating i have met playthrough and all games can now be played. i am told all games can not be played. wtf? w.r. are met. what's the problem? i am told it is a slot only bonus. i again explain that the playthrough is met. i am told cant play all games. ok so what do i do? cashout then immediatly reverse it so i can play some v.p.? insane. can someone, perhaps a rep, clarify this please. i have never heard of not being able to play all games once wager requirements are met. thanx.........