Hello,
I write here because of an unpleasant problem with Neteller. In the summer 2007 my Neteller account was suddenly enclosed and I was ask to send them some documents to verify the account. It was the usual procedure I had already done few times since my account was established.
It was very difficult to comunicate with Neteller, because I had to write them twice or more to make them to write me an answer. Seven dayes ago, I was chatting with some person from Neteller at the LiveChat and it seems to be the last conversation I had with them.
I was told that I can't use my account anymore. I wanted to know some reason of this, but they refused to tell me anything. I asked them for a money refund, because I still had my money at the closed account, but the operator only told me that I will get no money and terminated the chat session.
May I ask you what to do know? Regardless of the fact I will not be able to use my Neteller account anymore, I would like to get my money back and also to know any reason of this queer act.
Thank you very much
Sk.