Quote:
Originally Posted by RobWin
The first thing I would do then is just simply call and ask them...you have to start at the source first ...
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They won't answer me via email, why would they do it via phone?
Check out the new email they sent me. Focus on the bolded part...
Quote:
Hi there Ed,
Thank you for e-mailing Trident Entertainment Group.
Your account has been closed and it will not be re-opened.
All the deposits you have made into this account ($100), are already on their way to your Click2Pay account, you should be receiving them in the next 2 to 4 business days.
Any winnings you may have had, have been confiscated.
Kindly note that the casino reserves the right to close any of our players accounts at any time, without having to provide a reason.
Thank you for your understanding in this regard.
We trust that the above information has been of use to you.
Should you require any further assistance, or wish to offer any comments or suggestions, please feel free to contact us. Our friendly helpdesk is available 24 hours a day, 7 days a week, for your convenience.
Thanks and regards
Gian
Entertainment Executive
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Wow.