Quote:
Originally Posted by spooler
They did the same thing to me.
I had covered about 60% of my wagering requirement at Imperial BEFORE they changeed the terms. I happened to finish the wagering on the very day they changed the terms. I only found out about the change after getting a early cashout warning when trying to cashout.
I emailed them about this a week ago and they did not even reply.
Perhaps they have a clause that legally allows them to pull whatever unscrupulous move they want, but that does not change the fact that what they did is rogue behavior.
If they had any sense of decency, they would have :
1- Notified players of the change (in advance!)
2- Applied the old terms to those who deposited under the old terms (or at the very least considered the amounts wagered before the change)
3- Answered emails about the issue
I can't see how they will say accredited after a stunt like this.
They need to pull themselves together and work something out.
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Regarding point 2. Do you actually mean they dont even count the amount wagerered before the change? If not, then its nothing but robbery.
They dont answer my emails, so I dont know my wagering progress.