10th January 2008, 11:43 AM
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Complaints Section Moderator and PAB Manager
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Join Date: Jan 2004
Location: EU
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My direct experience with eCOGRA is limited because I only joined Casinomeister 6 weeks ago. That said they've been very forthright with me and the issues I've brought to them since I came on board AND Bryan (head man here at Casinomeister) swears by them so yes, I do have every confidence in them.
Since I've already emailed the eCOGRA rep on this let's wait and see what she has to say. It may be that she'd prefer you to contact eCOGRA directly in which case you would do that. I'll let you know what I hear from her.
Regards,
Max.
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