[winbig]

Originally Posted by maxd

No arguements there. Some casinos don't, and won't, post on message boards at all. I for one say "hurrah!" for your willingness to participate here. I've been in the biz for almost a decade and I can tell you that having an active presence here is a good thing for your casino, as long as everyone gets paid in a timely fashion, etc, etc.

I don't think anyone is going to blacklist you because you don't frequent the boards. Proper payouts + not available on the message boards = a decent casino; Proper payouts + responsiveness to message board issues = a better casino. See what I mean?

<devil's advocate>

But if the player(s) were kept in the loop to begin with, why would they need to bring their problem to the forum? (This goes for any casino, not any specific)