Quote:
Originally Posted by Palace Group
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
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I have to agree with Bryan on this one. When an affiliate signs up ANYWHERE, they agree with the T&C which include no spamming.
If more affiliate programs had a
ZERO TOLERANCE policy, we wouldn't have half as much spam as we do now.
I really don't get it. If this was a player that played an excluded game while using a bonus, their account would be locked and winnings confiscated....but if an affiliate breaks the terms they get a slap on the wrist?
If you really wanted them to stop sending those mails, then close their account. I bet that would work
