Quote:
Originally Posted by Palace Group
Hi all,
I have been in touch with our affiliate manager.
He said this is one affiliate who is not responding to him. We working on getting this sorted with them as we do not appreciate these tactics.
I assure you we are working on getting this spam issue sorted out.
Chuchu59, I did respond to your PM to explain the issue regarding Hong Kong and also apologized for the communication and clarified that we did send out communication.
I appreciate the concerns raised and will have an update early next week. We are trying daily to get in touch wth the affiliate to get him to stop the mails.
Regards,
Darran
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Darran,
I did receive your PM but you will also understand my need for venting out the frustration on this issue. Together, my wife and I had accounts in most of the Palace casinos and there was not even a sprinkling of info on the accounts being closed. Never mind, that's the end of it as far as I am concerned.