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This is poor, working so very hard to find a reason to wriggle out of a mere 10% cashback for a good customer who has lost the other 90% (obviously).
They have even had to vary their own terms to make their excuse work. This is hardly going to encourage new players to want to play there, if they make such a fuss over a 10% cashback, one shudders to think what they will do to new players claiming bonuses!!!
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