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there is some truth...
I would actually be surprised if they don't recover. As much as we can all look down our noses at 911, there is a nugget of truth in the business theory. Jack in the Box recovered and was considered 'one of the safest' places to eat after the e-coli issue that they had some years back. Exxon is still shipping oil in tankers after Valdez.
There are several examples of companies that have made huge blunders but have been able to turn them around and survive.
I'm more removed from it now, so I don't know if they are genuine about fixing this or if they are in pure CYA mode - but if they are open and really honest about what is going on, and if they handle the mainstream media correctly, I can see how they could make it work. I would certainly give them a 50/50 shot at it just based on all the refunds they have been giving out.
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