Quote:
Originally Posted by liquuid_fusion
I have sent a message to the HippoJo rep here, requesting that he replies publicly to this thread.
|
This is looking more and more like a "can't pay" situation. Trying to fob someone off with a PARTIAL payout after 10 weeks is most telling.
Given that MANY players now have this problem, this is not just a freak technical hitch. There should be NO PROBLEM paying a BRITISH player in a timely manner, there are no "authorities" to hide the transactions from, it can all be done above board.
They might be giving priority to players who used credit cards to deposit, as these have more "clout" by disputing the charges - especially so where their net cashouts are less than net deposits. HippoJo marketed directly to the UK players with a GBP version of the software, and could have picked up quite a few GBP players who used a credit card.
Neteller may have banned this casino from holding a merchant account (high risk of insolvency), and this might be why they are "unable to fund" it!
Many Playtech casinos had similar problems with Neteller a while back, and were also unable to pay some players through Neteller.
When and if the rep shows up, there is a lot of explaining to do.