I just got off the phone with Robert, 'my manager for today'.
I can't believe the explanation he gave this time for my late payment!
Up until now, I was told that Rushmore had difficulties finding a way to transfer the funds to Canadians. I was told that cheques weren't working, Click2Pay wasn't working either for some reason, and they were working on finding a way to transfer funds to canadian players. About three weeks ago, I was explicitely told, as I quoted above, that another Canadian player had been waiting longer than me.
Now today's story is entirely different : I haven't been paid yet because a glitch in the system made it look like my payment had been processed already. They have contacted
RTG about the glitch, etc.
How can he tell me that in the face of the fact that I have been reminding them regularly of my late payout all through the last two months via numerous emails (at least five) AND phone calls (at least four)?
Robert promised to wire my winnings in twelve hours. We'll know in a few days if he was truthful about that. It's just the lastest promise of a long series, after all.